Michigan Insurance Company - A Donegal Insurance Group Company

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Customer Services

Auto Glass Claims

How to Report Damaged Auto Glass

If you purchased “Other Than Collision" (Comprehensive) coverage for your vehicle, you can use our EZGLASS Auto Glass Repair/Replacement Program to repair or replace damage to your windshield, side or back windows. Policyholders and agents can call 800 255-7131 or visit www.allianceclaimssolutions.com.

At your option, a customer service representative will help schedule an appointment to perform repairs at a quality glass shop in our EZGLASS network, or a repair shop of your choice.

If your windshield needs to be replaced, you will need to pay any applicable deductible to the repair shop and the repair shop will bill us directly for the balance. However, if your windshield can simply be repaired without replacing the glass, we'll waive your deductible. For more information, call 800 255-7131 and we'll be glad to help you.