Site FAQ



Supported Browsers and Operating Systems for the Michigan Insurance Web Site


The Donegal Insurance Group has tested this web site against a variety of operating system and browser technologies.

To use this web site, you must have a personal computer that runs Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7, or Apple Macintosh OS X.

  • Certified - fully tested and supported
  • Compatible - should function properly but full testing is in progress
  • N/A - not a testable combination

  Windows XP Windows Vista Windows 7 Mac OS X
Microsoft Internet Explorer v6.x Certified Certified N/A N/A
v7.x Certified Certified Certified N/A
v8.x Certified Certified Certified N/A
v9.x N/A Certified Certified N/A
Mozilla Firefox v3.0 Certified Certified Certified Certified
v3.5 Certified Certified Certified Certified
v3.6 Certified Certified Certified Certified
v4.0 Certified Certified Certified Certified
Google Chrome Certified Certified Certified Certified
Apple Safari Certified Certified Certified Certified

If you have any questions or issues, please contact support.


Updating Entrust SSL Root Certificate


The following instructions are provided as a guide. Your experience may differ slightly depending on the browser you are using.

Please click on the following link to retrieve the Entrust SSL Root Certificate:

https://www.entrust.net/downloads/binary/entrust_2048_ca.cer

IF YOU ARE PROMPTED TO DOWNLOAD A FILE:

  1. When the "File Download" box appears click the "Open" button...a Certificate Information window should display
  2. Click the "Install Certificate" button which will start the Certificate Import Wizard
  3. Perform the following actions: click Next, Next, Finish; you should receive a box that indicates "The import was successful."
  4. Click "OK", the "OK" again and you are done; the Entrust SSL Root certificate has been installed on your machine


IF YOU OPEN A PAGE WITH SOMETHING LIKE THE FOLLOWING:

		-----BEGIN CERTIFICATE-----
		MIIEKjCCAxKgAwIBAgIEOGPe+DANBgkqhkiG9w0BAQUFADCBtDEUMBIGA1UEChMLRW50cnVzdC5u
		ZXQxQDA+BgNVBAsUN3d3dy5lbnRydXN0Lm5ldC9DUFNfMjA0OCBpbmNvcnAuIGJ5IHJlZi4gKGxp
		bWl0cyBsaWFiLikxJTAjBgNVBAsTHChjKSAxOTk5IEVudHJ1c3QubmV0IExpbWl0ZWQxMzAxBgNV
		BAMTKkVudHJ1c3QubmV0IENlcnRpZmljYXRpb24gQXV0aG9yaXR5ICgyMDQ4KTAeFw05OTEyMjQx
  1. Save the page from the browser (File -> Save As or Ctrl+S) to a location on your computer
  2. Go to the file you just saved and double-click to open it
  3. In the "Open File" box choose "Open"
  4. Click the "Install Certificate" button which will start the Certificate Import Wizard
  5. Perform the following actions: click Next, Next, Finish; you should receive a box that indicates "The import was successful."
  6. Click "OK", the "OK" again and you are done; the Entrust SSL Root certificate has been installed on your machine